Privacy Policy

Last updated: 13 October 2026

This policy explains how Becca's Bubbles Cleaning Services collects, uses and protects your personal information when you visit this website or get in touch about our cleaning services. We keep things simple: we only collect what we need to reply to you and look after your home.

1.Who we are

Becca's Bubbles Cleaning Services is the data controller for the personal information described in this policy.

• Business / legal entity name: [BUSINESS / LEGAL ENTITY NAME]
• Company number: [COMPANY NUMBER]
• Registered address: [REGISTERED ADDRESS]
• Contact email: [CONTACT EMAIL]
• Phone: 07718 701567

2.Data we collect

When you send an enquiry through our website, call, text or message us, we may collect:

• Your name, email address and phone number
• Your town or postcode, and your address if you book a clean
• The services you're interested in, your preferred dates or frequency, and your preferred contact method
• Details you choose to share about your home, such as the number of rooms or whether you have pets
• Any other information you include in your message

If you accept analytics cookies, we also collect anonymous information about how you use this website (see section 5 and our Cookie Policy).

3.Lawful basis for processing

• Contract: to quote for, arrange and carry out cleans you book with us.
• Legitimate interests: to respond to your enquiry and keep reasonable business records.
• Consent: for website analytics cookies, and for any marketing messages. You can withdraw consent at any time.

4.How we use and store your data

We use your information to reply to your enquiry, provide quotes, schedule and carry out cleans, and keep in touch about your bookings. We never sell your data.

General enquiries that don't lead to a booking are kept for 12 months, or until you ask us to delete them, whichever is sooner. Records for customers we clean for are kept for as long as we work together and for any period required by law (for example, tax records).

Your information is stored securely with access limited to Becca's Bubbles.

5.Third-party processors

We use trusted providers to run this website and manage enquiries. They only process your data on our instructions:

• Website hosting: [e.g. Cloudflare]
• CRM and enquiry handling: [e.g. GoHighLevel], which receives the details you submit through our enquiry form
• Website analytics: Microsoft Clarity, used only if you click Accept on our cookie banner

This website may link to our social media pages such as Facebook. If you follow those links, the social network's own privacy policy applies.

6.Marketing communications

We'll only send you marketing messages, such as offers or availability updates, if you've agreed to receive them. Every message will tell you how to opt out, and you can stop them at any time by replying "STOP", or by contacting us on 07718 701567 or [CONTACT EMAIL]. Messages about cleans you've booked are not marketing and will continue while you're a customer.

7.Your rights under UK GDPR

You have the right to:

• Access the personal information we hold about you
• Rectification of anything that's inaccurate or incomplete
• Erasure of your information where there's no good reason for us to keep it
• Restrict how we use your information
• Object to processing based on legitimate interests, and to marketing at any time
• Withdraw consent where we rely on it, including for cookies

To use any of these rights, contact us on 07718 701567 or [CONTACT EMAIL]. We'll respond within one month.